Sometimes damages or mistakes happen. We will do our best to correct the order and reserve the right to replace any damaged/defective item before a refund is issued.
Should your item(s) arrive damaged, please let us know immediately so we can get your item/order replaced Please save any/all boxes and packaging from these damaged orders, until we notify you to discard them. Replacement will be discussed on a case per case basis.
Furniture deliveries must be inspected thoroughly upon arrival for any damages or mistakes. Customer must inspect all items being delivered by freight and refuse any damaged items on the spot while acquiring several photos of the damages for our records. Failure to provide photos if said item is refused with no visible damages, customer will incur a 25% restocking fee.